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Welcome to SilkRoad Herbs. These Terms and Conditions (“Terms”) govern your access to and use of our website and services. By using this website, you agree to be legally bound by these Terms. If you do not agree, please do not use our site or purchase our products.
1. Eligibility & Age Restrictions
You must be at least 21 years of age to access this website or purchase any products from SilkRoad Herbs. By placing an order, you confirm that you meet the age requirement and that it is legal for you to purchase and receive our products in your state or jurisdiction.
2. Product Use & Compliance
All products sold by SilkRoad Herbs are intended for legal use only. We make no guarantee about the legality of any product in your location and you are solely responsible for complying with your local, state, and federal laws.
We reserve the right to refuse service or cancel orders if we suspect the products are being purchased for unlawful use.
3. Payment & Pricing
We accept various secure payment methods at checkout. All prices are listed in USD and are subject to change at any time without notice. Taxes and shipping fees are calculated at checkout where applicable.
4. Shipping & Delivery
Shipping terms, estimated delivery times, and applicable restrictions can be found in our Shipping Policy. Please ensure your address is correct before completing your purchase. SilkRoad Herbs is not responsible for delays or losses caused by carriers or incorrect address submissions.
5. Refunds & Returns
All refund terms are outlined in our Refund Policy. Due to the nature of our products, all sales are final unless otherwise stated. Refunds will only be issued under specific circumstances (e.g., damaged or incorrect products).
6. Intellectual Property
All content on this website—including text, logos, images, product descriptions, and branding—is the exclusive property of SilkRoad Herbs or its content suppliers and is protected under copyright, trademark, and intellectual property laws. Unauthorized use or reproduction is strictly prohibited.
7. Account Access & Termination
If you create an account for wholesale access or recurring orders, you are responsible for maintaining the confidentiality of your login information. We reserve the right to suspend or terminate accounts at our discretion, especially if we believe these Terms have been violated.
8. Limitation of Liability
SilkRoad Herbs shall not be liable for any damages resulting from the use or misuse of our website or products. We make no medical claims regarding our products, and they are not intended to diagnose, treat, cure, or prevent any disease. Consult with a healthcare professional before use.
9. Modifications
We may update or modify these Terms at any time without prior notice. The revised Terms will be posted on this page, and your continued use of the site implies acceptance of the changes.
10. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of Tennessee, without regard to its conflict of law provisions. Any disputes shall be resolved in the appropriate courts within Tennessee.