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Privacy Policy for Silk Road
Silk Road ("we", "our", or "us") is committed to protecting the privacy of our customers and website visitors. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit or interact with our website www.silkroadherbs.com, use our services, or communicate with us.
1. Information We Collect
We may collect the following types of information:
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Personal Information: Name, email address, phone number, shipping address, and billing details when placing an order or submitting a form.
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Purchase History: Products you buy from us for retail or wholesale purposes.
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Account Information: If you register for a wholesale account or newsletter.
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Age Verification Data: For restricted products, we may request confirmation that you are 21+.
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Automatically Collected Data: IP address, browser type, device ID, and site activity through cookies or analytics tools.
2. How We Use Your Information
We use your information to:
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Fulfill orders and manage customer service inquiries
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Process payments and send order updates
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Provide marketing emails and promotional offers (you can opt out anytime)
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Improve our website, services, and user experience
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Comply with legal obligations and age restrictions
3. Sharing Your Information
We do not sell your personal information. We may share your data with:
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Service providers (e.g., shipping, payment processors, email platforms)
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Legal authorities, when required by law
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Marketing tools, strictly to serve relevant SilkRoad content
All partners are contractually obligated to protect your information.
4. Cookies & Tracking Technologies
Our site uses cookies to enhance your experience, analyze traffic, and personalize content. You may choose to disable cookies in your browser settings, but some features may not function properly.
5. Data Security
We implement industry-standard security practices to protect your data. However, no online system is 100% secure. Please contact us immediately if you suspect unauthorized access to your information.
6. Your Rights
Depending on your location, you may have the right to:
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Access, update, or delete your personal information
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Opt out of marketing communications
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Request data portability or object to certain uses of your data
To exercise these rights, email us at INFO@silkroadherbs.com.
7. Data from Minors
Our site and products are intended for users aged 21 and older. We do not knowingly collect personal information from minors. If we learn that we have done so, we will promptly delete the data.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Effective Date.” Continued use of our website after changes means you accept the new terms.
9. Contact Us
For questions or concerns about this policy or your data, please contact us:
SilkRoad Herbs
Email: INFO@silkroadherbs.com
Phone: 615 2208247
Let me know if you'd like a Terms & Conditions, Shipping Policy, or Age Gate Terms to go with this.
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